Support Coordination that
puts you first.
Guiding you to the support that fits your life — with
clarity, advocacy, and care.
Get Support
Refer a Participant
Welcome to
Otherside Support
Coordination
Navigating the NDIS can feel overwhelming — but you
don’t have to do it alone.At Otherside, we provide Support Coordination that’s
personal, proactive, and genuinely committed to your
goals. We help you understand your plan, find the right
providers, and stay supported every step of the way.Because great support isn’t just about managing your
plan — it’s about helping you live the life you want.
Who We Are
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The support you’ve been looking for.
We deliver boutique, relationship-driven Support Coordination grounded in:
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clear communication -
genuine advocacy -
proactive planning -
real human connection -
support that adapts as your needs do
Our mission is simple: to help you feel confident, informed, and
in control of your NDIS journey.
Learn More About Us →
Who We Support
We Work With All NDIS Participants
-
First-time participants -
Participants seeking better results -
Families seeking guidance -
Preparing for plan reviews or appeals -
Participants needing multiple service connections
Our Services
At Otherside Support Coordination, we help you understand your NDIS plan,
connect with the right supports, and stay in control of your journey. 
Support Coordination
(Level 2)
Specialist Support
Coordination (Level 3)
Plan Implementation
Provider Connection
Review & Reporting
Support
Crisis & Barrier Support
Why Choose Us?
We Don’t Just Coordinate. We Champion You.
-
Person-centred -
Responsive Communication -
Strong Advocacy -
Real Relationships -
Australia-wide Support
How We Work With You
A simple approach designed around clarity and connection:
Connect
We get to know your goals and
how you prefer to communicate.
Understand
We break down your NDIS plan in
clear, simple language.
Coordinate
We help you build the right team
of quality providers.
Communicate
We stay updated and in touch
so nothing falls through the
cracks.
Advocate
We help improve your plan,
secure funding, and speak up for
your needs.
Support Ongoing
We’re with you through changes, challenges, and reviews.
Where We Work
In-person and remote support across Australia.
Our dedicated team supports participants in:
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Brisbane -
Gold Coast -
Hunter Valley -
Sydney -
Melbourne -
Remote nationwide support
Client Testimonials
What People Say About Us
“Fast replies, real communication, and genuine care. Exactly what we needed.”
Participant, Gold Coast
“Our review went from stressful to successful thanks to their support.”
Support Worker, Sydney
“Otherside gave us confidence. For the first time, we truly understood our NDIS plan.”
Parent of Participant
Otherside Support Coordination Instagram
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Ready to get the support
you deserve?
We’re here to make the NDIS clearer, more manageable, and
more empowering.
Get In Touch Today